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Lumber Counter Sales Representative

Position Summary:

The Lumber Counter Sales Representative will provide customer service by processing sales at the sales counter, over the telephone, or via email. The ideal candidate will have a knowledge of building materials and will possess keen customer service skills.

SIGN ON BONUS (after 90 days of employment)

Major Responsibilities:

  • Provide customer service, to builders and contractors, at the counted, over the telephone and via email
  • Prepare and process job quotes and orders with a high level of accuracy
  • Focus on the customer by creating a positive customer experience
  • Participate in direct cycle count processes, as directed
  • Perform research needed to help determine the “root cause” of inventory variances and adjustments
  • Act as a liaison with Shipping/Receiving to help coordinate deliveries
  • Communicate effectively with all internal staff and external contacts
  • Work independently on delivery results expected for the position
  • Put stock away and assist in warehouse, as directed
  • Participate in merchandising the store

Qualification Guide:

Education: High school graduation or equivalent
Experience: Previous related work experience preferred – 1 year sales experience. Associates Degree may substitute for experience.

Knowledge, Skills & Abilities:

  • Point of Sale Software – Training provided
  • PC – Basic computer skills including word and excel
  • Telephone skills
  • Attention to detail
  • Customer focus and excellent communication skill
  • Bilingual – fluent in English and Spanish is a plus

Location: Boston, MA

Status: Non-Exempt/Hourly

New England Building Supply is an equal opportunity and drug-free employer offering a great work environment for a motivated team member. We offer a competitive wave, health insurance, company paid life and disability insurance, 401k, and paid holidays/sick/vacation time.


Career Application

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